Copthorne Hotel Merry Hill Dudley, Dudley ➤ Reviews, Rooms & Prices 2025

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About the Hotel

The Waterfront, Level Street, Dudley, United Kingdom, DY5 1UR

Copthorne Hotel Merry Hill Dudley features 138 en-suite rooms and is known for its waterfront location near the historic canal marina. This 4-star hotel includes amenities such as a restaurant, bar, fitness center, and spa, making it suitable for leisure and family breaks.

Rooms & Amenities

Rooms at Copthorne Hotel Merry Hill Dudley include a variety of options such as Standard Rooms, Family Rooms, and luxury suites with amenities like flat-screen TVs, tea and coffee-making facilities, and mini-fridges. Accessible Rooms are available with features tailored for comfort and safety.

Dining Options

Dining options at the hotel include Faraday's Restaurant, which serves an English and Continental breakfast along with a la carte options for lunch and dinner. The restaurant features a selection of daily specials and outdoor dining on the terrace with views of the canal.

Leisure & Wellness

The health club at Copthorne Hotel Merry Hill offers facilities such as an indoor swimming pool, sauna, steam room, and hot tub. The Spa provides a range of therapeutic treatments delivered by experts in the field, allowing for relaxation and wellness during stays.

Business & Transportation

Copthorne Hotel Merry Hill Dudley is equipped for business events with flexible meeting spaces accommodating up to 570 guests. It is conveniently located near major roads and public transport, such as Level St / Old Bush St bus stop.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Club Waterfront Family Room One King Bed one Single Bed

Max:

2 persons

25 m²

Bed options:

1 Single Bed or 1 Double Bed

Shower

Heating

room details

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Club Waterfront King Room

Max:

2 persons

25 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Standard Double Room

Max:

2 persons

25 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Getting around

A list of all available modes of transport

City Centre

Dudley 3.3 km

Airports

Birmingham (BHX) 34.6 km

Gloucestershire (GLO) 76.9 km

Bus

Bus stop 3.9 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Paid parking

Luggage storage

Locker room

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Locker room
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Room service
Housekeeping

Dining

Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Spa & Leisure

Rooftop pool
Indoor swimming pool
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Steam room
Jacuzzi
Shallow end

Room features

Heating
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

The Waterfront, Level Street, Dudley, United Kingdom, DY5 1UR

Map view

street view

The Waterfront, Level Street, Dudley, United Kingdom, DY5 1UR

City landmarks

Museum

Black Country Living Museum

4.8 km

Shopping Area

intu Merry Hill

920 m

Saint Michaels Brierley Hill

840 m

Nature reserve

Saltwells Local Nature Reserve

1.8 km

Brierley Hill War Memorial

980 m

The Red House Glass Cone High Street Wordsley Wordsley

The Red House Glass Cone

3.0 km

Spa Centre

Tranquil Spa Merry Hill

670 m

Dudley Priory Ruins

4.0 km

Church

St Andrew's Church

1.7 km

War Memorial

1.9 km

Zoo

Dudley Zoo and Castle

4.1 km

Delph Locks

940 m

Pensnett Canal

990 m

Youthful Endeavour

650 m

Birmingham Metropolitan College Art & Design Centre

680 m

Church

Brierley Hill Methodist Church

710 m

St Mary's Catholic Church

760 m

St John's Church Brockmoor

1.2 km

William Street Church

870 m

Church

Christ Church

1.5 km

Quest

930 m

Odeon Dudley

1.3 km

John Northwood 1836-1902

950 m

Two Locks Line

980 m

BEST Construction Training Centre

1.1 km

South Street Baptist Church

1.2 km

Lodge Farm Baptist Church

1.2 km

Jt Brookes And co Funeral Directors

1.2 km

Nearby

Merry Hill Shopping Centre

510 m

Pagoda

Fat Yue Buddhist Monastery

540 m

Restaurants

SOHO Coffee Co

280 m

29A Merry Hill

Druckers

920 m

Unit L78

Essence Of India

500 m

148-150 high street Brierley hill

Delhi Divan

500 m

148 High Street Brierley Hill

Pizza Express

890 m

Lower Mall The Food Court Brierley Hill

Marks & Spencer Cafe

690 m

The Merryhill Centre Pedmore Road

Little Dessert Shop Merry Hill

930 m

Merry Hill Intu Centre

Frankie & Bennys

990 m

The Merry Hill Centre

Reviews and Ratings

Feedback from previous guests about their experience.

68%

liked the hotel and would stay again

Modern

Clean

Noise issues

Bright lights

6.8/10

Nice

Rooms

6.7

Location

7.0

Service

7.7

Dining

6.6

4/5 based on 1389 reviews

#1 of 2 hotels in Brierley Hill based on Tripadvisor

Laurence

United States, March 2024

7.6/10

The hotel offers very comfortable and spacious rooms; however, soundproofing is needed. The service was polite and friendly, with some minor issues in stocking levels. The location is central with proximity to popular attractions but had noise disturbances from parked cars. The dining experience had excellent choices but minor inconsistencies. Overall, a good value for money stay.

Rooms

8.0

The larger rooms are very comfortable and spacious, though soundproofing would enhance the experience.

Service

7.0

The service was very nice and friendly, with some stocking level issues noted.

Location

7.0

The central location was convenient for visiting attractions, though noise from parked cars was a drawback.

Dining

8.0

The dining options were excellent overall, despite minor inconsistencies.

Facilities

8.0

The hotel offers good facilities for a comfortable stay.

James

United Kingdom, November 2023

7.2/10

The hotel had modern and clean rooms, but noise from outside and bright lights made it hard to sleep at first. The service was a mix of professional and understanding, though a bit more friendliness would have been nice. Located on a hill, the hotel offers a great location but can be noisy at night. The dining options were good overall, with a few breakfast challenges. The hotel facilities were decent.

Rooms

7.0

The rooms were clean and modern but had some noise issues and bright lights that affected sleep initially.

Service

8.0

The service was professional and understanding, though a touch more friendliness would have been appreciated.

Location

7.0

The hotel's hillside location provides a great setting, but noise levels can be challenging at night.

Dining

7.0

Overall, the dining experience was good with some minor challenges during breakfast.

Facilities

7.0

The hotel facilities were decent.

Modern

Noise issues

Thomas

United Kingdom, October 2023

6.6/10

The hotel has plenty of room to move with great-sized rooms and comfortable bathrooms. The service, while polite and helpful, had some major mishaps during our stay. The location is perfect, close to a lively waterfront but lacking some cleanliness in certain areas. The dining experience had its ups and downs, with delicious options but issues with temperature. Overall, our stay had its positives and negatives, making it a mixed experience.

Rooms

8.0

The rooms didn't disappoint, offering plenty of space and comfort.

Service

5.0

The staff were polite and helpful, but there were significant service mishaps that affected our experience.

Location

7.0

The location is perfect, close to a lively waterfront, but some areas felt slightly dated and not properly cleaned.

Dining

6.0

The dining had its ups and downs, with delicious options but issues with temperature.

Facilities

7.0

The facilities were decent overall, but there were inconsistencies that affected our stay.

Patricia

United Kingdom, September 2023

7.4/10

The hotel had a gorgeous view from the room, but noise from guests waiting for the lift outside late at night disrupted my sleep. The simple keycode locks were convenient, but the lounge key provided didn't work for the entire evening and only until 9 pm.

Rooms

7.0

The curtains were dusty, and surfaces were dirty, but the room had a nice view.

Service

8.0

The staff were really lovely and helpful, but there were issues with the mini bar key missing in the room.

Location

9.0

The hotel location was perfect for us with business on the waterfront, near restaurants, pubs, and tourist attractions.

Dining

6.0

The dining experience was mixed, with a good mix of items but not particularly healthy.

Facilities

7.0

The hotel had basic facilities available.

John

United Kingdom, August 2023

7.6/10

The hotel was good value for the money; the rooms could do with a bit of an update but overall were comfortable. The pool and hot tub were a nice addition, and the staff were friendly and accommodating which is exactly what I requested for me and my toddler.

Rooms

8.0

The rooms were comfortable and served their purpose, though a bit of an update wouldn't hurt.

Service

9.0

The staff here were friendly and accommodating, which is just what I needed when traveling with my toddler. They made my stay easy and pleasant.

Location

7.0

The hotel's location was very functional for what we wanted to see and do in the area, though not very attractive. It was convenient to the waterfront and a close walk to the shopping center.

Dining

6.0

The dining experience was average with some items not meeting expectations, but considering the proximity to other cafes, it was still decent.

Facilities

8.0

The facilities were on good repair, and overall, the hotel offered what I needed for a comfortable stay.

John

United States, June 2023

6.0/10

The hotel had some issues with the rooms being hot and stuffy, outdated, and with broken amenities, but the service was excellent with attentive staff, and the location was interesting despite some negative aspects. The dining was a bit expensive for what was offered but satisfactory. Facilities were adequate.

Rooms

5.0

The room was very dated and not as expected, with broken amenities and uncomfortable conditions.

Service

8.0

The bar staff provided excellent customer service, especially the attentive new staff member.

Location

5.0

The location had interesting views but some aspects were not family-friendly or appealing to all guests.

Dining

6.0

The dining experience was a bit expensive for the quality offered, and the buffet was not very warm.

Facilities

7.0

Basic facilities were available, but some areas looked tired and in need of maintenance.

attentive staff

outdated rooms

Gerald

United Kingdom, May 2023

7.0/10

The hotel had a mixed experience - the rooms were too hot and the beds too hard but the staff was really attentive and friendly. The location was convenient for shopping but could use better maintenance. The dining options were nice but arrived cold sometimes.

Rooms

5.0

The rooms were in need of refurbishment and got quite hot. The beds were too hard for my liking.

Service

9.0

The staff were very friendly and attentive to our needs. They were excellent value for money and the location was great.

Location

7.0

The hotel is right outside the doors, convenient for shopping at Merryhill, but needs better maintenance. It's central to local attractions like the Black Country Living Museum and Dudley Zoo.

Dining

7.0

The dining options were varied and delicious but the food sometimes arrived cold and came at a price.

Facilities

7.0

The facilities were good overall but could use some improvement.