The hotel offers amenities for your comfortable stay and unforgettable experiences
Immaculate Rooms!
“Our room was absolutely immaculate, providing a perfect and comfortable space to unwind during our stay.” view full review
Delicious Breakfast!
“The breakfast selection was impressive, making it an enjoyable way to start the day, especially for a busy morning with children.” view full review
Kids Felt Welcome!
“The thoughtful touches for children, like how the staff neatly arranged their comfort blankets, made my kids feel truly welcomed and cared for.” view full review
Great Shower Pressure!
“The bathroom featured an excellent shower with strong water pressure, making for a refreshing start to the day.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Locker room
Lift
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Dining
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Rooftop pool
Indoor swimming pool
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Steam room
Jacuzzi
Shallow end
Room features
Heating
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
The Waterfront, Level Street,
Dudley,
United Kingdom,
DY5 1UR,
West Midlands
Map view
street view
The Waterfront, Level Street,
Dudley,
United Kingdom,
DY5 1UR,
West Midlands
City landmarks
Museum
Black Country Living Museum
4.8
km
Shopping Area
intu Merry Hill
920 m
Saint Michaels Brierley Hill
840 m
Nature reserve
Saltwells Local Nature Reserve
1.8
km
Brierley Hill War Memorial
980 m
The Red House Glass Cone High Street Wordsley Wordsley
The Red House Glass Cone
3.0
km
Spa Centre
Tranquil Spa Merry Hill
670 m
Dudley Priory Ruins
4.0
km
Church
St Andrew's Church
1.7
km
War Memorial
1.9
km
Zoo
Dudley Zoo and Castle
4.1
km
Delph Locks
940 m
Pensnett Canal
990 m
Youthful Endeavour
650 m
Birmingham Metropolitan College Art & Design Centre
680 m
Church
Brierley Hill Methodist Church
710 m
St Mary's Catholic Church
760 m
St John's Church Brockmoor
1.2
km
William Street Church
870 m
Church
Christ Church
1.5
km
Quest
930 m
Odeon Dudley
1.3
km
John Northwood 1836-1902
950 m
Two Locks Line
980 m
BEST Construction Training Centre
1.1
km
South Street Baptist Church
1.2
km
Lodge Farm Baptist Church
1.2
km
Jt Brookes And co Funeral Directors
1.2
km
Nearby
Merry Hill Shopping Centre
510 m
Pagoda
Fat Yue Buddhist Monastery
540 m
Restaurants
SOHO Coffee Co
280 m
29A Merry Hill
Druckers
920 m
Unit L78
Essence Of India
500 m
148-150 high street Brierley hill
Delhi Divan
500 m
148 High Street Brierley Hill
Pizza Express
890 m
Lower Mall The Food Court Brierley Hill
Marks & Spencer Cafe
690 m
The Merryhill Centre Pedmore Road
Little Dessert Shop Merry Hill
930 m
Merry Hill Intu Centre
Frankie & Bennys
990 m
The Merry Hill Centre
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Modern
Clean
Noise issues
Bright lights
6.8/10
Nice
Rooms
6.7
Location
7.0
Service
7.7
Dining
6.6
Guest reviews
6.8/10
based on 7 reviews
4/5
based on 1389 reviews
8.2
8.2/10 based on 4602 reviews
#1 of 2 hotels in Brierley Hill based on Tripadvisor
Laurence
United States,
March
2024
7.6/10
The hotel offers very comfortable and spacious rooms; however, soundproofing is needed. The service was polite and friendly, with some minor issues in stocking levels. The location is central with proximity to popular attractions but had noise disturbances from parked cars. The dining experience had excellent choices but minor inconsistencies. Overall, a good value for money stay.
Rooms
8.0
The larger rooms are very comfortable and spacious, though soundproofing would enhance the experience.
Service
7.0
The service was very nice and friendly, with some stocking level issues noted.
Location
7.0
The central location was convenient for visiting attractions, though noise from parked cars was a drawback.
Dining
8.0
The dining options were excellent overall, despite minor inconsistencies.
Facilities
8.0
The hotel offers good facilities for a comfortable stay.
James
United Kingdom,
November
2023
7.2/10
The hotel had modern and clean rooms, but noise from outside and bright lights made it hard to sleep at first. The service was a mix of professional and understanding, though a bit more friendliness would have been nice. Located on a hill, the hotel offers a great location but can be noisy at night. The dining options were good overall, with a few breakfast challenges. The hotel facilities were decent.
Rooms
7.0
The rooms were clean and modern but had some noise issues and bright lights that affected sleep initially.
Service
8.0
The service was professional and understanding, though a touch more friendliness would have been appreciated.
Location
7.0
The hotel's hillside location provides a great setting, but noise levels can be challenging at night.
Dining
7.0
Overall, the dining experience was good with some minor challenges during breakfast.
Facilities
7.0
The hotel facilities were decent.
Modern
Noise issues
Thomas
United Kingdom,
October
2023
6.6/10
The hotel has plenty of room to move with great-sized rooms and comfortable bathrooms. The service, while polite and helpful, had some major mishaps during our stay. The location is perfect, close to a lively waterfront but lacking some cleanliness in certain areas. The dining experience had its ups and downs, with delicious options but issues with temperature. Overall, our stay had its positives and negatives, making it a mixed experience.
Rooms
8.0
The rooms didn't disappoint, offering plenty of space and comfort.
Service
5.0
The staff were polite and helpful, but there were significant service mishaps that affected our experience.
Location
7.0
The location is perfect, close to a lively waterfront, but some areas felt slightly dated and not properly cleaned.
Dining
6.0
The dining had its ups and downs, with delicious options but issues with temperature.
Facilities
7.0
The facilities were decent overall, but there were inconsistencies that affected our stay.
Patricia
United Kingdom,
September
2023
7.4/10
The hotel had a gorgeous view from the room, but noise from guests waiting for the lift outside late at night disrupted my sleep. The simple keycode locks were convenient, but the lounge key provided didn't work for the entire evening and only until 9 pm.
Rooms
7.0
The curtains were dusty, and surfaces were dirty, but the room had a nice view.
Service
8.0
The staff were really lovely and helpful, but there were issues with the mini bar key missing in the room.
Location
9.0
The hotel location was perfect for us with business on the waterfront, near restaurants, pubs, and tourist attractions.
Dining
6.0
The dining experience was mixed, with a good mix of items but not particularly healthy.
Facilities
7.0
The hotel had basic facilities available.
John
United Kingdom,
August
2023
7.6/10
The hotel was good value for the money; the rooms could do with a bit of an update but overall were comfortable. The pool and hot tub were a nice addition, and the staff were friendly and accommodating which is exactly what I requested for me and my toddler.
Rooms
8.0
The rooms were comfortable and served their purpose, though a bit of an update wouldn't hurt.
Service
9.0
The staff here were friendly and accommodating, which is just what I needed when traveling with my toddler. They made my stay easy and pleasant.
Location
7.0
The hotel's location was very functional for what we wanted to see and do in the area, though not very attractive. It was convenient to the waterfront and a close walk to the shopping center.
Dining
6.0
The dining experience was average with some items not meeting expectations, but considering the proximity to other cafes, it was still decent.
Facilities
8.0
The facilities were on good repair, and overall, the hotel offered what I needed for a comfortable stay.
John
United States,
June
2023
6.0/10
The hotel had some issues with the rooms being hot and stuffy, outdated, and with broken amenities, but the service was excellent with attentive staff, and the location was interesting despite some negative aspects. The dining was a bit expensive for what was offered but satisfactory. Facilities were adequate.
Rooms
5.0
The room was very dated and not as expected, with broken amenities and uncomfortable conditions.
Service
8.0
The bar staff provided excellent customer service, especially the attentive new staff member.
Location
5.0
The location had interesting views but some aspects were not family-friendly or appealing to all guests.
Dining
6.0
The dining experience was a bit expensive for the quality offered, and the buffet was not very warm.
Facilities
7.0
Basic facilities were available, but some areas looked tired and in need of maintenance.
attentive staff
outdated rooms
Gerald
United Kingdom,
May
2023
7.0/10
The hotel had a mixed experience - the rooms were too hot and the beds too hard but the staff was really attentive and friendly. The location was convenient for shopping but could use better maintenance. The dining options were nice but arrived cold sometimes.
Rooms
5.0
The rooms were in need of refurbishment and got quite hot. The beds were too hard for my liking.
Service
9.0
The staff were very friendly and attentive to our needs. They were excellent value for money and the location was great.
Location
7.0
The hotel is right outside the doors, convenient for shopping at Merryhill, but needs better maintenance. It's central to local attractions like the Black Country Living Museum and Dudley Zoo.
Dining
7.0
The dining options were varied and delicious but the food sometimes arrived cold and came at a price.
Facilities
7.0
The facilities were good overall but could use some improvement.
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